FREQUENTLY ASKED QUESTIONS

Do I need to get another phone line for my ATM? Yes, the ATM requires a dedicated voice-grade phone line. The new generation of ATM’s can also utilize the internet to complete transactions saving the cost of a telephone line.

Will I need to pay for long distance calls each time the ATM is used?
No, it dials an 800 number.

Can I plug the ATM into an outlet which has other equipment on the same circuit?
No, you need a dedicated outlet and circuit for the ATM.

How secure is the ATM?
It is bolted into the floor and has an optional safe and alarm package.

When do I receive the money that I have loaded back from you?
Our processor settles to the cash provider's account (you) within 24 to 48 hours, depending on time of the transaction.

What type of signage do you have?
We have numerous signs available to help you maximize the usage on your ATM.

How do I make money?
You will receive a the majority of any surcharge revenue per transaction collected from your ATM.

When do I receive my transaction revenue?
Around the 20th of the following month.

How do I get started?
Call 1 (877) ATM-CASH (1-877-286-2274) and ask for the ATM Financial Systems representative in your area. Your ATM could be up and running within 2 weeks.

How can I pay for it?
There are both lease and purchase options.

What about service?
Each ATM comes with a warranty period. You can purchase and extended maintenance agreement through one of our local distributors. Mullen Group, LLC and our distributors also have (800) numbers for assistance over the phone.